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Scammers are finding a new way to steal credit card information. Someone posing as a hotel staff member has been calling hotel rooms, claiming that there's something wrong with the credit card used to check in with, convincing the traveler to give their financial information over the phone. Ana Garcia reports for the NBC4 News at 5 p.m. on May 16, 2013.
State officials are taking interest in NBC4’s I-Team hidden camera report that showed some Jiffy Lube locations taking customers for a ride. Read More
At Jiffy Lube, our customers and their vehicles are our top priority. We aim to provide quality service to our customers in the maintenance of their vehicles, which is why we require more than 20,000 Jiffy Lube service... Read More
In the most elaborate undercover investigation ever conducted by NBC4, eight hidden cameras and some invisible ink helped to uncover what could be an illegal scheme. Read More
After an I-Team investigation uncovered overcharging and other problems at Jiffy Lube locations, our Facebook fans tell us which mechanics they trust. Read More

A new scam where thieves call and pretend to be tech support is targeting computer owners. The scammers steal your money and personal information. Vanessa Lee paid the scammers to take over her computer to get a non-existent virus off her computer. Ana Garcia reports for the NBC4 News at 5 p.m. on May 10, 2013.

Groupon is amping up its product verification process after complaints that one of the items sold on its website was not Apple certified, despite being branded as such. Ana Garcia reports for the NBC4 News at 5 p.m. on May 8, 2013.

A state assembly committee gave the thumbs up to a bill that would allow drivers to park at broken parking meters and not get ticketed. Burbank Assemblyman Mike Gatto said he saw the stories about the injustices surrounding parking meters, and wanted to do something. Joel Grover reports for the NBC4 News at 6 p.m. on May 8, 2013.

Prom and wedding season is on the horizon, and many are planning to travel in a luxury ride. Before you make the reservation, ask for the a written contract, as well as the car's TCP license, and the name it's under. Ana Garcia reports for the NBC4 News at 5 p.m. on May 7, 2013.
Federal authorities are warning Android users, vulnerable to sinister code, that some seemingly innocent apps can swipe their credit card information without even touching their wallet. Read More

Scammers are finding a new way to steal credit card information. Someone posing as a hotel staff member has been calling hotel rooms, claiming that there's something wrong with the credit card used to check in with,...
Groupon is amping up its product verification process after complaints that one of the items sold on its website was not Apple certified, despite being branded as such. Ana Garcia reports for the NBC4 News at 5 p.m. on...
Prom and wedding season is on the horizon, and many are planning to travel in a luxury ride. Before you make the reservation, ask for the a written contract, as well as the car's TCP license, and the name it's under. Ana...
Federal authorities are warning Android users, vulnerable to sinister code, that some seemingly innocent apps can swipe their credit card information without even touching their wallet.
Michael Gundersen, a single father, found himself on the brink of losing his home after unexpected life-changing events. When the sheriff's department left a notice of foreclosure on his Rosamond home, Gundersen...
Ana Medina, of Valencia, knew she was wrongly given a parking ticket. Medina says she had an hour left on her meter when she was given cited. The LA Parking Violations Bureau said the ticket was valid but when the Get...
NBC4's auto shop investigation. read more