Nurse Refuses 911 Dispatcher Begging Her to Perform CPR

A woman who collapsed at a retirement home died after a 911 call revealed a nurse saying no one would give her CPR

Monday, Mar 4, 2013  |  Updated 9:23 PM PDT
View Comments (
)
|
Email
|
Print
A San Marcos assisted living facility is taking fire for a company policy that requires nurses wait for emergency personnel.

A San Marcos assisted living facility is taking fire for a company policy that requires nurses wait for emergency personnel.

advertisement
Photos and Videos

Dispatcher Implores Nurse to Perform CPR

In a recording of a 911 call, a dispatcher can be heard imploring a nurse at a Bakersfield retirement facility to perform CPR on a patient who collapsed. The nurse refused and the patient later died. KGET's Kelsey Thomas reports for the NBC4 News at 6 p.m. on Saturday, March 2, 2013.
More Photos and Videos

An elderly woman being cared for at a Bakersfield retirement facility died following the refusal of a nurse at the facility to perform CPR on the woman after she collapsed, authorities said.

When the 87-year-old resident of Glenwood Gardens, Lorraine Bayless, collapsed at the facility around 11 a.m. Tuesday, a staff member called 911 but refused to give the woman CPR, according to a recording of the call.

In refusing the 911 dispatcher's insistence that she perform CPR, the nurse can be heard telling the dispatcher that it was against the retirement facility's policy to perform CPR.

During the exchange between the nurse and the dispatcher, the dispatcher can be heard saying "I don't understand why you're not willing to help this patient.''

An ambulance arrived several minutes after the call and took Bayless to a hospital, where she was later pronounced dead. She has been identified as a resident of the home's independent facility, which is separate from the skilled and assisted nursing facility.

The retirement facility released a statement extending its condolences to the family and said its "practice is to immediately call emergency medical personnel for assistance and to wait with the individual needing attention until such personnel arrives.''

The statement also said a "thorough internal review of the matter'' would be conducted.

A call to the facility by The Associated Press seeking more information on the incident was not immediately returned.

Bayless' daughter told a reporter for KGET, the NBC affiliate in Bakersfield, that she was also a nurse and was satisfied with the care her mother received.

Follow NBCLA for the latest LA news, events and entertainment: iPhone/iPad App | Facebook | Twitter | Google+ | Instagram | RSS | Text Alerts | Email Alerts

Get the latest headlines sent to your inbox!
View Comments (
)
|
Email
|
Print
Leave Comments
What's New
Running Dry
Coverage of the California drought. Read more
Follow Us
Sign up to receive news and updates that matter to you.
Send Us Your Story Tips
Check Out