Microsoft Recalls Power Cords Over Risk of Shock, Fire

Microsoft is recalling more than 2 million power cords that can overheat and causes fires or electrical shock, according to the company.

The recall applies to about 2.25 million AC power cables sold in the U.S. and 190,000 sold in Canada, Microsoft said in a news release Tuesday.

According to the Consumer Product Safety Commission, Microsoft has received 56 reports of overheated cords causing fires and five reports of electrical shock.

Affected cords were sold before March 15, 2015 with Microsoft Surface Pro, Surface Pro 2 and Surface Pro 3 devices. Others were sold separately with accessory power supply units, the CPSC said.

Consumers with affected cords should stop using them and call Microsoft for a free replacement.

More information is available online or by calling Microsoft at 855-327-7780 toll-free weekdays between 8 a.m. and 5 p.m.

Consumers can also call the CPSC Consumer Information Hotline at 800-638-2772 between 8 a.m. and 5:30 p.m.

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