Uber Blames Glitch for Philadelphia Woman's $29K Charge - NBC Southern California
National & International News
The day’s top national and international news

Uber Blames Glitch for Philadelphia Woman's $29K Charge

The $28,639.14 charge never went through, Uber says, though her account blocked a hold for that amount

    processing...

    NEWSLETTERS

    Uber Blames Glitch for Philadelphia Woman's $29K Charge
    Getty Images, File

    Ride-hailing giant Uber is blaming a computer glitch for overcharging a "handful" of customers, including one Philadelphia woman whose bank blocked an attempt to charge her more than $28,000 for a ride.

    Philly.com reports that woman first said she got an email from Uber warning her that her financial information had been hacked. Six days later, Uber sent another email telling her that was wrong and that Uber's engineering team was aware of the error and fixing it.

    The San Francisco-based company says its engineers are working to ensure a similar glitch doesn't happen again.

    Uber says the woman's bank was never charged the $28,639.14, but a hold for that amount was placed on her account. Top News Photos: Protests in Durham; Silence in CataloniaTop News Photos: Protests in Durham; Silence in Catalonia