Insurance should cover most losses related to the recent winter storm that left thousands without power, but for Southern California Edison customers who feel the utility is to blame, there is formal process that could recover some of those expenses, including money for the loss of food due to refrigerators left in the dark.
In the hardest hit areas, such as Altadena, the power was out to most residents for at least four days.
"It was the most significant power event in the last decade," said SCE spokesman Gil Alexander.
SCE notes that many times, damages are covered by a home owner's or business insurance policy. But, if you feel SCE is responsible for some of your losses, you can file a claim. The forms are on Edison's website.
For fridges and freezers left in the dark, "Southern California Edison Company evaluates food loss claims based upon the following recommended guidelines from the U.S. Department of Agriculture:
SCE has to evaluate and investigate each claim and then determine how to resolve it.
"If SCE accepts liability for a property damage claim, we will reimburse you for either the repair cost, replacement cost or the actual cash value, whichever is less," according to SCE.
To file a claim, you have a few options:
SCE representatives respond to each claim within three to five business days, although that can vary during times of high volume, according to the utility.