California residents in need of non-emergency emotional help can now call or instant message people at a hotline that debuted statewide Monday, just ahead of World Mental Health Day.
The California Peer-Run Warm Line, available at 1-855-845-7415, will be staffed for most of the day to start. It's deliberately called a "warm line" because it's supposed to arrange for help before the situation raises to a "hotline" level.
"When addressing issues surrounding health, the conversation must also include emotional wellness. This new state resource builds on our current mental health system by serving a population that is not in crisis but still in need of support," said Assembly Budget Committee Chair Phil Ting, D-San Francisco.
Those behind the service hope that the hotline will prevent the need for expensive crisis-based interventions, like hospital stays. The hotline will also help refer those who call to other available services.
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While the warm line will be staffed for most of the day to start -- 7 a.m.-11 p.m. Monday through Friday, 7 a.m.-3 p.m. Saturday and 7 a.m.-9 p.m. Sunday -- by the end of the year the call center is expected to be open 24/7.
"Too many Californians are struggling with mental health and emotional well-being challenges. Peer-to-peer support is a proven way of helping people stay healthy and get the help they need. The California Peer-Run Warm Line is an important resource for so many people, and I’m thrilled we were able to get it funded," State Senator Scott Wiener, D-San Francisco, said in a news release.
Mental Health America says "one in five adults in the U.S. experiences mental health challenges in a given year."
Phone Number: 1-855-845-7415
- Monday through Friday, 7 a.m. – 11 p.m.
- Saturday, 7 a.m. – 3 p.m.
- Sunday, 7 a.m. – 9 p.m.