Uber's drivers app and Uber Eats experienced an extended outage and other problems Monday, according to users on social media and confirmed by the ride-hailing company.
Users were reporting problems with the ride-hailing app as well as Uber Eats starting just after 3 p.m. Pacific time, and the outage lasted for nearly two hours.
A spokesman for the company said the app was "back up and working as normal" just after 5 p.m. PT.
Some users were complaining about getting charged for rides they didn't take, and others were unhappy about not getting their food delivery.
Uber Support said in a statement Monday: "We are aware of a technical issue that is preventing some customers from using our app. We sincerely apologize for the inconvenience and are working quickly to resolve the issue."