CONSUMER REPORTS

With tax season rolling around again, so too are scammers seeking to dupe taxpayers out of their money. Randy Mac reports April 1, 2022.

A man in Orange County hasn’t had his Telsa solar energy system working for months, but his utility bill is still staggering. Randy Mac reports March 18, 2022.

Starting July 1, some credit agencies, like Experian and Equifax, will institute changes to medical debt reporting to help support consumers hit with unexpected medical bills. Randy Mac reports March 18, 2022.

Renters can take multiple steps to help ensure they get their rental deposits back in full, like requesting a walk through and thoroughly cleaning their unit. Randy Mac reports March 4, 2022.

While returning goods is a typically tedious task for consumers, some retailers are pairing up with services like the United Parcel Service and Happy Returns to make the process easier. Randy Mac reports Feb. 25, 2022.

Home sales surged to a 15-year high last year. Some desperate homeowners are going to extreme measures to get the house of their dreams. But with big money on the line, that can be risky.

With new-and used-car prices still surging due to increased demand and supply shortages, more and more people are trying to keep their current car on the road longer. But who should you trust to keep yours going strong: the dealer, an independent mechanic, or yourself?

Expired credits and poor customer service frustrate travelers. Consumer advocates are pushing the federal government to crack down on the airline industry.

Consumer advocates are pushing the federal government to crack down on the airline industry, citing issues exposed during the coronavirus pandemic. Randy Mac reports for NBC4 on Aug. 9, 2021.

Many people are having their groceries delivered these days, and you might be using the Instacart app to get them. The service or delivery fee may seem like a small price to pay for the convenience but the I-Team has learned Instacart might be costing you more than you realize. Consumer investigator Randy Mac reports Feb. 10, 2021.

Carbonated water seemed to be particularly affected.

Dentists agree that brushing your teeth for 2 minutes twice a day is the best thing you can do to keep your teeth healthy. And some studies suggest that an electric toothbrush may help keep your teeth cleaner.

If you’ve lost power during the recent power outages, you may have lost money too. From spoiled food to hotel bills for families in desperate need for air conditioning, unexpected costs many people simply can’t afford especially during this pandemic. NBC4 Consumer Investigator Randy Mac reports Sept. 9, 2020.

Layoffs have left people in need of some extra cash to pay their bills wondering, “Who’s hiring?” Consumer Investigator Randy Mac reports for the NBC4 News at 6 p.m. Friday, Mar. 20, 2020.

Consumer groups give many of the top restaurant chains in the United States failing grades for their policies regarding antibiotics used in their beef supply for burgers and other beef dishes, NBC News reports. The report is the result of a combined effort from the U.S. Public Interest Research Group Education Fund, the Natural Resources Defense Council, Consumer Reports and...

When the nation’s largest utility warned customers that it would cut power to nearly 2 million people across Northern California, many rushed out to buy portable generators, knowing the investment could help sustain them during blackouts.

Fisher-Price is recalling nearly 5 million infant sleepers after more than 30 babies rolled over in them and died since the product was introduced in 2009. The U.S. Consumer Product Safety Commission says that anyone who bought any models of the Fisher-Price Rock ‘n Play sleeper should stop using it right away and contact Fisher-Price for a refund.

Days after Fisher Price and a federal safety commission issued a warning about the potential dangers of a popular sleeper that parents have used as the solution to getting their newborn infants to sleep, a consumer group was calling for a recall, saying at least 32 infants have died.

How people can add backup cameras to cars that didn’t come with them.

Consumer Reports recommends talking to your veterinarian before giving your pet CBD.