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How to Recognize Fraudulent Tax Collectors
With tax season rolling around again, so too are scammers seeking to dupe taxpayers out of their money. Randy Mac reports April 1, 2022.
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Tesla Charges Customer With Faulty Power System
A man in Orange County hasn’t had his Telsa solar energy system working for months, but his utility bill is still staggering. Randy Mac reports March 18, 2022.
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Credit Agencies to Eliminate Some Medical Debt
Starting July 1, some credit agencies, like Experian and Equifax, will institute changes to medical debt reporting to help support consumers hit with unexpected medical bills. Randy Mac reports March 18, 2022.
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Here's How to Recoup Your Security Deposit In Full
Renters can take multiple steps to help ensure they get their rental deposits back in full, like requesting a walk through and thoroughly cleaning their unit. Randy Mac reports March 4, 2022.
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‘No Box, No Label' Services: How Some Companies Are Making Product Returns Easier
While returning goods is a typically tedious task for consumers, some retailers are pairing up with services like the United Parcel Service and Happy Returns to make the process easier. Randy Mac reports Feb. 25, 2022.
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Here's How to Buy a Home in a Hot Market (We're Looking at You, San Diego)
Home sales surged to a 15-year high last year. Some desperate homeowners are going to extreme measures to get the house of their dreams. But with big money on the line, that can be risky.
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Deciding Between DIY Car Repairs, the Dealer or a Repair Shop
With new-and used-car prices still surging due to increased demand and supply shortages, more and more people are trying to keep their current car on the road longer. But who should you trust to keep yours going strong: the dealer, an independent mechanic, or yourself?
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Consumer Advocates Pushing for Changes in Airline Industry
Expired credits and poor customer service frustrate travelers. Consumer advocates are pushing the federal government to crack down on the airline industry.
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Consumer Advocates Push for Change in Airline Industry
Consumer advocates are pushing the federal government to crack down on the airline industry, citing issues exposed during the coronavirus pandemic. Randy Mac reports for NBC4 on Aug. 9, 2021.
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Instacart Grocery Delivery Fees May Be Costing You More Than You Think
Many people are having their groceries delivered these days, and you might be using the Instacart app to get them. The service or delivery fee may seem like a small price to pay for the convenience but the I-Team has learned Instacart might be costing you more than you realize. Consumer investigator Randy Mac reports Feb. 10, 2021.
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Popular Bottled Water Brands Contain Toxic ‘Forever Chemicals,' Consumer Reports Finds
Carbonated water seemed to be particularly affected.
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How to Pick a New Electric Toothbrush
Dentists agree that brushing your teeth for 2 minutes twice a day is the best thing you can do to keep your teeth healthy. And some studies suggest that an electric toothbrush may help keep your teeth cleaner.
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Power Outages Lead to Some Families Losing Money
If you’ve lost power during the recent power outages, you may have lost money too. From spoiled food to hotel bills for families in desperate need for air conditioning, unexpected costs many people simply can’t afford especially during this pandemic. NBC4 Consumer Investigator Randy Mac reports Sept. 9, 2020.
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If You're Looking for Part-Time Work, These Businesses Are Hiring
Layoffs have left people in need of some extra cash to pay their bills wondering, “Who’s hiring?” Consumer Investigator Randy Mac reports for the NBC4 News at 6 p.m. Friday, Mar. 20, 2020.
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See Where Fast Food Chains Rank on Using Beef Made With Antibiotics
Consumer groups give many of the top restaurant chains in the United States failing grades for their policies regarding antibiotics used in their beef supply for burgers and other beef dishes, NBC News reports. The report is the result of a combined effort from the U.S. Public Interest Research Group Education Fund, the Natural Resources Defense Council, Consumer Reports and...
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California Power Outages Highlight Economic Disparity
When the nation’s largest utility warned customers that it would cut power to nearly 2 million people across Northern California, many rushed out to buy portable generators, knowing the investment could help sustain them during blackouts.
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Fisher-Price Recalls Sleepers After More Than 30 Babies Died
Fisher-Price is recalling nearly 5 million infant sleepers after more than 30 babies rolled over in them and died since the product was introduced in 2009. The U.S. Consumer Product Safety Commission says that anyone who bought any models of the Fisher-Price Rock ‘n Play sleeper should stop using it right away and contact Fisher-Price for a refund.
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Calls for Recall on Fisher Price Rock n' Play After Consumer Reports Finds 32 Infant Deaths
Days after Fisher Price and a federal safety commission issued a warning about the potential dangers of a popular sleeper that parents have used as the solution to getting their newborn infants to sleep, a consumer group was calling for a recall, saying at least 32 infants have died.
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Installing Backup Cameras in Older Cars
How people can add backup cameras to cars that didn’t come with them.
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CBD for Your Pets: Should You Try It?
Consumer Reports recommends talking to your veterinarian before giving your pet CBD.