Randy Responds

Good economic news has been scarce during this pandemic, but we’re now seeing signs of improvement. Data out today shows February saw an uptick in jobs, with the unemployment rate declining. Randy Mac reports for NBC4 News at 5 p.m. on March 5, 2021. 

The severe cold weather in Texas has increased the demand on gas production causing a spike in gas prices. Randy Mac reports for NBC4 News at 11 p.m. on Feb. 25, 2021.

The I-Team investigates the state’s effort to protect drivers from being subjects of discriminatory car insurance premiums. Randy Mac reports for NBC4 News at 11 p.m. on Feb. 19, 2021.

While insurance companies typically cover catalytic converter theft, car owners are still out their deductible. Here’s what to know.

Banks are hitting consumers hard with overdraft fees, despite being under a pandemic. Randy Mac reports for NBC4 News at 11 p.m. on Feb. 5, 2021.

At a time when every penny counts for many consumers, some say they’re getting hammered with bank overdraft fees. And while many banks have pledged to help consumers during this financially difficult time, one consumer advocate says it’s not always happening.

New relief is coming for small landlords devastated by loss of rent during the pandemic. Randy Mac reports for NBC4 News at 11 p.m. on Jan. 28, 2021. 

Life has been quiet and slow for many during the pandemic, but car thieves have been busier than ever. The I-Team tells you who they are targeting. Randy Mac reports for NBC4 News at 11 p.m. on Jan. 21, 2021.

The NBC4 I-Team investigates the lack of oversight in the pet grooming industry in California. Randy Mac reports for NBC4 News at 11 p.m. on Jan. 18, 2021.

Many young and amateur investors are using the Robinhood app to trade stock. But some say the money in their accounts has disappeared. The I-Team learned how it’s happening and how you can keep your money safe, in any account.

Here’s how to deduct your home office expenses during a pandemic on your taxes. Randy Mac reports for NBC4 News at 11 p.m. on Jan. 7, 2021. 

Some laws will help to better protect people from predatory lenders. Randy Mac reports Jan. 5, 2021.

New consumer financial protection laws are in effect in California for 2021 and couldn’t come at a better time. A new law gives the state the power to investigate your complaints about financial products and services that were once unregulated and now are popular during the pandemic.

If your New Year’s resolution for 2021 is to save money or pay down debt, you’re not alone. Every year, those two goals overwhelmingly top people’s lists. Randy Mac reports for NBC4 News at 6 p.m. on Jan. 1, 2021.

Randy Mac talks to a mother who says she bought one, and it ended up having a $0 balance. When she asked for her money back, they said no. Randy Mac investigates Dec. 29, 2020.

The current Safer at Home order may have you ordering in from your favorite restaurants more than usual. But have you ever received a surprise on your bill – your order cost you way more than you expected? That’s what some consumers say is happening. But in a few weeks, you should see some added protection.

Consumers say the popular stationary exercise bike company, Peloton, is canceling their shipments without an explanation. Randy Mac reports for NBC4 News at 5 p.m. on Dec. 14, 2020. 

As the year winds down, financial experts say it’s a good time to tidy up your finances and plan for the new year. Randy Mac reports for NBC4 News at 11 p.m. on Dec. 4, 2020. 

The recovery is slow and might last longer than anyone anticipated. Randy Mac reports for the NBC4 News on Friday, Dec. 4, 2020.

Emails claiming to offer COVID-19 vaccines to volunteers have been circulating but the NBC4 I-Team helps you distinguish these scam emails.  Randy Mac reports for NBC4 News at 11 p.m. on Nov. 27, 2020.