Randy Responds

Before and throughout the pandemic, NBC and Telemundo stations around the country have received many complaints about customer service — from refund delays and denials to ignored emails and unanswered phone calls.

Homeowners say John Lee has scammed them out of tens of thousands of dollars. Randy Mac reports for the NBC4 News at 6 p.m. on Tuesday, Feb. 25, 2020.

A man accused of posing as a contractor and stealing tens of thousands of dollars from unsuspecting homeowners is the best actor you’ve never heard of, police said.  The alleged scams go back almost 14 years across Southern California.  The suspect, John Lee, is currently in jail for what police and his alleged victims hope is the final act...

A suspected con artist is accused of setting up multiple businesses online, soliciting contracting work and stealing thousands of dollars. Randy Mac reported on NBC4 News at 6 p.m. on Monday, Feb. 24, 2020.