Los Angeles March 29, 2019 6:15 pm A Family Struggles to Get Refund for Defunct Game Purchase A family’s struggle for a refund after purchasing a video game online raises concerns about spending money on the web. Randy Mac reports for the NBC4 News on Friday, March 29, 2019. US & World Videos 1:36 WATCH: Some of the most talked about looks at the Met Gala 3:46 First Alert Forecast: Beautiful Week Ahead 3:00 Seth Rogen & Lauren Rogen recruit celebrity friends to help teach brain health education 2:14 Kate Beckinsale returns to red carpet after hospitalization for mysterious illness 0:52 5 things to know about Jalen Brunson