January 13, 2011 6:48 am Inside Recent Phone Outages Phone company insiders tell NBCLA that AT&T hasn’t told customers the whole story, of why there have been massive outages of landline phone service since December’s heavy rains. US & World Videos 4:17 Kelly Clarkson meets NHL's first female Stanley Cup keeper 2:33 Nicholas Galitzine reveals favorite ‘The Idea Of You' scene with Anne Hathaway 1:46 Anne Hathaway reflects on chemistry read with Nicholas Galitzine for ‘The Idea Of You' 2:36 Student's mother tries to stop vandalism at USC 1:41 Security guard shot outside of hip-hop executive's Encino home
