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Party Bus Company That Left Concert-Goers Stranded Is Fined

Party Bus Company That Left Concert-Goers Stranded Is Fined

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After a group of 40 concert goers say a luxury bus driver left them stranded, they asked the Get Garcia team for help. The Public Utilities Commission has since launched an investigation, and has fined the company for its violations. Ana Garcia reports for the NBC4 News at 5 p.m. on May 22, 2013.

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Investigations
May 21, 2013 Share
How to Ensure Oklahoma Donations Get to the Right Place

How to Ensure Oklahoma Donations Get to the Right Place

After the devastation caused by the Oklahoma tornado, many are looking for ways to help out. Thanks to technology, donating is easy, convenient and can even be done through text. Several websites are also helping to make sure charities accepting money for the victims are legitimate organizations. Ana Garcia reports for the NBC4 News at 5 p.m. on May 21, 2013.

Investigations
May 16, 2013 Share
Credit Card Scam Tricks Travelers

Credit Card Scam Tricks Travelers

Scammers are finding a new way to steal credit card information. Someone posing as a hotel staff member has been calling hotel rooms, claiming that there's something wrong with the credit card used to check in with, convincing the traveler to give their financial information over the phone. Ana Garcia reports for the NBC4 News at 5 p.m. on May 16, 2013.

Investigations
May 14, 2013 Share
Repair Shop Regulators Respond to

Repair Shop Regulators Respond to "Under the Hood"

State officials are taking interest in NBC4’s I-Team hidden camera report that showed some Jiffy Lube locations taking customers for a ride. Read More

Back Under the Hood
May 13, 2013 Share
Jiffy Lube Responds to NBC4 I-Team Investigation

Jiffy Lube Responds to NBC4 I-Team Investigation

At Jiffy Lube, our customers and their vehicles are our top priority. We aim to provide quality service to our customers in the maintenance of their vehicles, which is why we require more than 20,000 Jiffy Lube service... Read More

Back Under the Hood
May 13, 2013 Share
Back Under the Hood: NBC4’s Jiffy Lube Investigation

Back Under the Hood: NBC4’s Jiffy Lube Investigation

In the most elaborate undercover investigation ever conducted by NBC4, eight hidden cameras and some invisible ink helped to uncover what could be an illegal scheme. Read More

Investigations
May 14, 2013 Share
Auto Shop Investigation: Which Mechanics Do You Trust?

Auto Shop Investigation: Which Mechanics Do You Trust?

After an I-Team investigation uncovered overcharging and other problems at Jiffy Lube locations, our Facebook fans tell us which mechanics they trust. Read More

Investigations
May 10, 2013 Share
Tech Support Scammers Stealing Money, Personal Information

Tech Support Scammers Stealing Money, Personal Information

A new scam where thieves call and pretend to be tech support is targeting computer owners. The scammers steal your money and personal information. Vanessa Lee paid the scammers to take over her computer to get a non-existent virus off her computer. Ana Garcia reports for the NBC4 News at 5 p.m. on May 10, 2013.

Investigations
May 8, 2013 Share
How to Know if Your Tech Is

How to Know if Your Tech Is "Apple Certified"

Groupon is amping up its product verification process after complaints that one of the items sold on its website was not Apple certified, despite being branded as such. Ana Garcia reports for the NBC4 News at 5 p.m. on May 8, 2013.

Investigations
May 8, 2013 Share
Broken Parking Meter Bill Passes State Assembly

Broken Parking Meter Bill Passes State Assembly

A state assembly committee gave the thumbs up to a bill that would allow drivers to park at broken parking meters and not get ticketed. Burbank Assemblyman Mike Gatto said he saw the stories about the injustices surrounding parking meters, and wanted to do something. Joel Grover reports for the NBC4 News at 6 p.m. on May 8, 2013.

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  • Window Guards Needed to Protect Children from Falling

    Window Guards Needed to Protect Children from Falling

    About 3,000 children under age 5 fall out of windows each year, and about seven die from those falls, according to the U.S. Consumer Product Safety Commission. Engineers at the agency's safety lab test window guards, whic...

  • Party Bus Company That Left Concert-Goers Stranded Is Fined

    Party Bus Company That Left Concert-Goers Stranded Is Fined

    After a group of 40 concert goers say a luxury bus driver left them stranded, they asked the Get Garcia team for help. The Public Utilities Commission has since launched an investigation, and has fined the company...

  • How to Ensure Oklahoma Donations Get to the Right Place

    How to Ensure Oklahoma Donations Get to the Right Place

    After the devastation caused by the Oklahoma tornado, many are looking for ways to help out. Thanks to technology, donating is easy, convenient and can even be done through text. Several websites are also helping to make...

  • Credit Card Scam Tricks Travelers

    Credit Card Scam Tricks Travelers

    Scammers are finding a new way to steal credit card information. Someone posing as a hotel staff member has been calling hotel rooms, claiming that there's something wrong with the credit card used to check in...

  • How to Know if Your Tech Is

    How to Know if Your Tech Is "Apple Certified"

    Groupon is amping up its product verification process after complaints that one of the items sold on its website was not Apple certified, despite being branded as such. Ana Garcia reports for the NBC4 News at 5 p.m. on Ma

  • Important Questions to Ask Limo Companies Before a Big Event

    Important Questions to Ask Limo Companies Before a Big Event

    Prom and wedding season is on the horizon, and many are planning to travel in a luxury ride. Before you make the reservation, ask for the a written contract, as well as the car's TCP license, and the name it's under.

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