She says the changes apply to all Ticketmaster sales nationwide. The case stems from complaints received about ticket purchases for a Bruce Springsteen concert. Ticket seekers were redirected from the main Ticketmaster site to a subsidiary that charged more.
Milgram says Ticketmaster has not admitted wrongdoing but has agreed to pay $350,000 to the state. She says the company will also compensate ticket holders who complained and change how it handles secondary sales. Ticketmaster did not return calls seeking comment Monday.