Amazon is responding to customers concerns that some of its workers listen to Alexa audio recordings.
Amazon said customers will be able to opt out of having their Alexa voice recordings reviewed by third parties. But users will have to manually delete Alexa recordings.
According to Amazon and WILX users are able to follow these steps to opt out:
- Users can begin by going to their Menu settings and tapping on the Alexa Privacy tab.
- Then tap on "manage how your data improves Alexa." Once there users can turn off the toggle next to "Help improve amazon services and develop new features."
Users can also delete their new and old voice recordings through the Alexa App or the Amazon website.
Amazon said the recordings are used to help develop new Alexa features.
Apple and Google have also suspended their human review programs of customer voice recordings.