Authorities are warning users not to fall for a legitimate-sounding scam that starts out with a "virus" on your computer, instructing you to call Apple Support, and ends with you losing out on cash.
The Burbank Police Department sent out a warning about the scam Friday.
First, a "virus" on your Apple computer or iPad will appear instructing you to call Apple Support. The number appears authentic, and the technician may sound legitimate.
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In almost every case Burbank police have seen, the technician will instruct you to purchase a large amount of iTunes gift cards, ranging from $100-$250. The "technician" will then instruct you to provide the codes on the cards, or to send them via email.
It's all a scam.
Burbank police says if the person on the phone ever says you need to pay for "virus protection software" or "firewall protection" that it is a scam.
"Don't ever open an e-mail from anyone you don't know or trust, and certainly do not click any links you don't recognize or trust," Burbank police said.
NBC4 talked to a 65-year-old Burbank man who says that he got a voicemail on his phone from somebody he believed to be a from a computer company.
He called the number back and it was a scam to buy a $100 Apple iTunes gift card. He thought that by buying the card the company could remotely fix a broken computer at his house. He later learned that it was a scam.
Burbank police say other people have also been scammed in the same way.