Randy Mac is an award-winning journalist and the consumer reporter for NBC4’s I-Team. For a complete list of Mac’s story’s, visit www.nbcla.com/randy-responds.
With three decades of journalism experience, Mac is known for his enterprise reporting. Since joining NBC4, Mac has helped Southern Californian’s recover or save millions of dollars through his investigative consumer reports.
His instinctual nature to read people and situations -- coupled with an insatiable curiosity to find answers -- serve him well to secure compelling stories that will protect and inform our viewers. In 2016, he helped an Orange County mother of four get an insurance settlement she deserved after suffering a back injury as a bus driver and was subsequently paralyzed during surgery. To watch this story, click here.
Prior to joining NBC4, Mac was a general assignment reporter for NBC 5/KXAS in Dallas from 2003 to 2014. He covered the slayings of Kaufman County prosecutor Mark Hasse, District Attorney Mike McClelland, and his wife, Cynthia McClelland, who were shot by a former Justice of the Peace.
Previously, Mac was a senior investigative reporter at KOCO-TV in Oklahoma City for six years. There, he was trained to storm track and in 1999 covered the first recorded F5 tornado in the area.
After graduating from college, he began his career as a general assignment reporter at WSEE-TV in Erie, Pennsylvania, and then was an education reporter for WHIO-TV in Dayton, Ohio. Mac's most memorable interviews were on the campaign trail with former President Bill Clinton and Hillary Clinton.
Over the course of his career, Mac has received numerous broadcast accolades including a Regional Emmy Award for Breaking News, Associated Press and many civic honors for his community involvement. He also was awarded top honors for his investigative piece about the cost of health care in city jails by the Oklahoma Association of Broadcasters.
Mac grew up in Canton, Ohio. Carrying on a family legacy of civic engagement, he’s an active member of the National Association of Black Journalists, the Urban League, the Rotary International and Omega Psi Phi Fraternity. He is fluent in Portuguese.
He holds a B.A. degree in speech communications from Edinboro University of Pennsylvania. He is married and has a son.
Imagine going through surgery and then getting a gigantic bill for it, because your insurance company denied the claim. It’s a story that’s all-too-familiar for some, but a new law prevents it from happening.
Here’s what happened when one man sought help to fight a $500 traffic ticket that he didn’t want to pay.
Most of us read online reviews, and many of us rely on them. We consider the opinions of others when buying a product or service. But as our I-Team investigations have uncovered in the past: some reviews are fake and can’t be trusted. And now they’ve found yet another reason why you can’t always trust the reviews you read....
Tax season is here again, and so are the scams that go with it. Consumers lose tens of millions of dollars every year to fraudsters impersonating the IRS. So here are the latest scams, and how to protect yourself
Some retailers are partnering with services like UPS 360 and Happy Returns. The industry has dubbed them “no box, no label” services, because you drop off your return at a UPS or FedEx location with no packaging or shipping label. You simply show them a QR code, issued by the retailer, and they package and ship the return.
A college student in Long Beach who applied to a paid internship via the job-searching site Indeed was told she had landed the job — then scammers stole thousands from her.
Here are some tips, including car maintenance advice and fuel-saving driving habits, from AAA to help your car’s fuel economy.
Online shopping exploded on Amazon during the pandemic and that trend is likely to continue during the start of “Amazon Prime Days” this week, but be warned, some of the deals you see online… may simply be too good to be true.
Pet loss is always painful. But one California woman’s already tough situation was made worse when she began to suspect the cremated remains she received weren’t actually her dog.
If you’ve taken an Uber or Lyft lately, you may have paid a sky-high fare. And things aren’t going to change anytime soon.