Online Portal Launches to Streamline Homeless Outreach Requests - NBC Southern California

Online Portal Launches to Streamline Homeless Outreach Requests

"With just a few taps on a cell phone, LA-HOP makes it easier to request help for people experiencing homelessness on the streets of L.A. County."

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    Online Portal Launches to Streamline Homeless Outreach Requests
    Getty Images
    File Photo: A homeless man returns to his encampment on May 1, 2017 in Los Angeles, California. The newly released 2017 Greater Los Angeles Homeless Count indicates a 20 percent jump in the city of Los Angeles while Los Angeles County has spiked 23 percent. Voters have approved a record number of funds for homeless services with the passage of Measure HHH in the city and Measure H countywide. (Photo by David McNew/Getty Images)

    The Los Angeles County Homeless Initiative and Los Angeles Homeless Services Authority today unveiled an online portal for the general public, first responders and service providers to provide information on homeless persons on the street and request outreach.

    The portal, dubbed LA-HOP, is funded by Measure H, the county measure approved by voters last year and expected to raise $355 million annually for 10 years for homeless programs through a sales tax increase.

    Officials said the portal takes the guesswork out of figuring out geographic boundaries by routing requests and tracking the response. An outreach coordinator in each region serves as the "air traffic controller" for all requests and deploys the most appropriate outreach team to the site, which officials said will reduce response times to those in need.

    "With just a few taps on a cell phone, LA-HOP makes it easier to request help for people experiencing homelessness on the streets of L.A. County," Supervisor Mark Ridley-Thomas said. "This innovative tool will help us deploy our street outreach teams where they are most needed, so they can begin building relationships with our homeless neighbors and offer to connect them to services and housing."

    The tool can be found at la-hop.org.