investigations

One of the perks of using a credit card to pay for a product or service is you can dispute the charge if something goes wrong and you don’t get what you paid for. Carolyn Johnson reports for the NBC4 News on Jan. 13, 2023.

A consumer may win a dispute about a charge with a credit card company, but the merchant can still try to collect. Here’s what to know.

The family of the first victim who died after Atria Senior Living staff accidentally served caustic cleaning chemical to dementia residents filed a lawsuit against the company Thursday.

Federal agents were seen carrying out boxes from a Park Avenue apartment belonging to a Russian billionaire oligarch, who recently had his yacht seized and the U.S. believes has significant ties to Vladimir Putin.. NBC New York’s Jonathan Dienst reports.

Viktor Vekselberg, a billionaire and close Vladimir Putin ally, had his superyacht seized off the coast of Italy in early April in the first U.S. sanction-related seizure stemming from the Ukraine crisis.

A woman did research after finding an online breeder, but still got scammed. Carolyn Johnson reports Aug. 9, 2022.

Goldendoodles, Maltipoos, Morkies – mixed dog breeds are hugely popular these days. But finding a local breeder can be challenging. That’s why some eager pet owners start looking online. But our I-Team has a warning before you do. 

If you rent a storage unit, you may have noticed that your rent keeps going up. Consumers have been complaining to the I-Team about this for a few years now, saying the rent hikes are happening when they can least afford it.

Customers have reached out to the NBC4 I-Team for help. Carolyn Johnson reports Aug. 2, 2022.

LA Residents near The Grove are finding it harder to find parking. They say it is because so many of the spots are taken up by cars with Disabled Persons Placards, which allow someone to park almost anywhere for free. Joel Grover reports for the NBC4 I-Team on July 21, 2022.

For people who live in a neighborhood next to the Grove, LA’s popular shopping and entertainment center, finding parking on the streets can be impossible, because so many of the spots are taken up by cars with Disabled Persons Placards, which allow someone to park almost anywhere for free.

With continued airline staffing problems and weather issues, delays and cancellations are likely to continue. Carolyn Johnson reports for Today in LA on Saturday, July 2, 2022.

A three-justice panel of the California Appeals Court ruled Thursday that LA County District Attorney George Gascón cannot order prosecutors to sidestep elements of the state’s three-strikes law that may increase prison terms when filing criminal charges, and cannot order prosecutors to drop or withdraw special circumstance allegations that could lead to sentences of life without the possibility of...

A federal corrections officer who worked at the Metropolitan Detention Center in downtown Los Angeles has agreed to plead guilty to allegations he raped a female inmate who was in an isolation cell while recovering from COVID.

The City of Los Angeles launches a new effort to crack down on illegal dumping. Video broadcast on the NBC4 News.

Aside from the recent smash and grabs, retail employees are now facing the danger of being attacked. Joel Grover reports for the NBC4 I-Team on Dec. 2, 2021.

When a customer wearing a bright orange shirt wanted a refund on a gift card he purchased at a West Hollywood Rite Aid last December, cashier Marylou Fajardo never expected what happened next. She informed the man that company policy does not allow refunds on gift cards, moments before he shoved her to the ground and began attacking her.

City labor negotiators have given employee unions a ‘final offer’ – get the shot or lose your job before Christmas. Eric Leonard has this exclusive story Oct. 19, 2021.